If you are paid a salary but get are doing manual work like installations,
providing technical support, orientation, and training to customers and
new field service engineers; preparing malfunction and failure code reports;
scheduling service calls; and other similar work you may be entitled to overtime.
The Department of Labor has extensive guidance on which types of technicians
are exempt from overtime. Many employers misclassify service techs, engineers
and field service technicians to avoid paying overtime wages.
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